Abstract

Abstract A growing body of research indicates that voters’ perceptions of the electoral system change when the means of administering elections change. As some electoral jurisdictions have moved to systems designed to increase voter convenience, little is known about whether convenience is achieved at the expense of confidence. Utah’s rollout of Vote by Mail (VBM) occurred county by county across five federal elections, and the three most populous counties adopted all VBM elections successively in 2014, 2016, and 2018. This meaningful variance in voter experience with VBM allows us to model the relationship between experience with VBM and voter confidence. We find that the switch to a more convenient system of voting came at the expense of diminished confidence in the voting process. However, experience with VBM is positively related to confidence such that the loss in confidence can be recouped over time. To capture this dynamic relative to other factors, we also estimate the effects of partisanship and the messages of political elites. In the aftermath of the 2020 election, the effect of partisanship on voter confidence changed compared to just two years earlier. Elite messages appear to be especially negative for Trump voters after 2020. More experience with VBM acts as a bulwark against those negative messages, almost completely attenuating the negative effects of Trump’s fraud claims among his voters with the highest levels of VBM experience.

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