From Business Processes to Digital Games

Abstract

All organizations perform process to reach their business objectives, aiming to get competitive advantage, improving them by means of innovation and redesign activities. Some approaches, like Social BPM, argue that own clients can contribute with the business process innovations, but these clients have also own interests and motivations, making that collaboration a challenge. It is argued that before contributing with a process, people should understand it. One way to give the processes particularities is using digital games. In that sense, the research proposal is to study the interactions of processes through digital games, and such is necessary to think how design digital games, aiming to make easier the process representation in games. Therefore, this paper presents a mapping method between processes models elements and digital game design elements, focusing in facilitate the processes representations in games. From this method, have been made case studies in order to check the mapping similarities performed with the same process, and the mapping replicability to different processes. As result, we have observed that the mapping method seems useful to get digital game design elements based on business processes models, helping the representation of them as digital games.