Abstract
Patron use of the Internet may appear to overwhelm the public library's traditional role. This is often the case at the Colonial Heights Branch of the Sacramento Public Library. Fortunately the services which are required to support Internet use complement those required to assist patrons with the print and media collections. This essay recounts the important, primarily personal ways in which a branch library in a low socio‐economic neighborhood reinforces its traditional informational and instructional role. The author gratefully acknowledges the support and encouragement of Colonial Heights librarians, Christine Donnelly and Elsie Mak.
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