Abstract

The online-to-offline (O2O) platform is becoming increasingly popular in today's market. This study investigates the decision-making problem of an O2O freight platform facing uncertain demand and carbon emission constraints to achieve sustainable development and establish an environment-friendly image. By receiving customer orders online and then delivering them offline, the platform chooses the optimal dispatching time and pricing level to maximize its profit under a limited carbon cap. We consider a stochastic model with two kinds of demand functions, i.e., additive and multiplicative cases, and solve the optimization problems. By adopting a data set from a leading O2O freight platform in China, we find that the proposed model can effectively increase the revenue of the platform by more than 20 % if the platform increases the price appropriately. The results further show that market parameters such as potential market size and price elasticity have a more significant influence on the price decision than logistics parameters such as the fixed shipping cost and holding cost per unit volume per unit time, while logistics parameters affect the dispatching time decision more significantly than market parameters. With respect to the profit, as the carbon cap increases, the profit of the platform first climbs up to a peak point and then decreases with the further increase of the cap due to rising inventory holding costs. Furthermore, the O2O platform can benefit from a large-scale market and thus might suffer a loss at its start-up stage. Our study contributes to the literature on the O2O platform and the freight transportation planning with the consideration of sustainable development.

Highlights

  • The service industry contributes more to the world economy than any other industry today

  • This paper considers the optimal freight transportation planning of an O2O platform with uncertain demand and the carbon emission constraint

  • By applying a data set from a large O2O freight platform in China, we formulate an optimal strategy that can be valuable for business practices

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Summary

Introduction

The service industry contributes more to the world economy than any other industry today. In the service supply chain (SSC), the matching between the demand and the supply is critical for the whole supply chain to achieve sustainable development. Companies take various measures to optimally allocate the supply to the demand side. In online-to-offline (O2O) service platforms, the introduction of outsourcing capacity can effectively improve the on-time rate of orders and increase the total revenue of the platform (Dai et al, 2017). Companies are making efforts to reduce carbon emissions to align with government regulations on green development. Siemens purchases a lot of energy-efficient equipment to reduce carbon emission, such as motors and pumps. The amount of carbon emission can be effectively reduced by optimizing the operational pro­ cess of companies

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