Abstract

AbstractThe author, the 28th U.S. Secretary of Defense, writes about his long history with “my trusted mentor Frances Hesselbein.” As he notes, “Every one of Frances’s 107 years was a gift. And as I continue to mourn her passing, I also continue to draw inspiration from her life and her service. Of course, to Frances, there was never a distinction between the two. As she would say, To serve is to live.” He recalls that he “first met Frances in 2003 when, as the Commanding General of the 10th Mountain Division, I attended a leadership seminar for senior leaders at West Point.” In a roomful of generals, “Frances articulated something profound and true. Character is what counts. And before you can talk to anyone about values like bravery, integrity, and respect for all, you have to live those values. I’ve seen this lesson play out many times over my career. When you live and lead with character, your teammates will follow your example.”

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