Framework for stakeholder collaboration in harnessing corporate social responsibility implementation in tourist destination to build community adaptive capacity to climate change

Abstract

AbstractPurposeTourism communities will be heavily affected by climate change. However, our understanding of how corporate social responsibility (CSR) of tourism businesses plays a role in building community adaptive capacity to climate change remains limited. This research aims to develop a framework to allow a better understanding of how CSR practices can enhance tourism community adaptive capacity to climate change.Design/methodology/approachThis research takes a qualitative approach using Bali as a case study. In‐depth interviews and focus group discussions with tourism stakeholders in Bali were used for data collection. Purposive random sampling was used as sampling technique.FindingsThis study provides evidences that CSR of tourism industry can help in building community adaptive capacity to climate change both for the individuals living in a community and for the community leader to lead collective actions. The framework formulated in this research shows that government support and collaboration with tourism stakeholder are needed in harnessing CSR initiatives at the destination level for a greater positive impact for the local community.Research limitation/implicationThe findings cannot be assumed as representative of all tourism businesses in Bali. This model should be tested in other tourism destinations.Practical implicationThe empirical data presented in this research are relevant for policy makers in designing future policy or regulation on climate change.Originality/valueCommunity and NGOs were involved in this research to enrich the data and give a balanced perspective on this subject matter.