Frame of reference rater training issues: recall, time and behavior observation training

Abstract

This study investigated three controversial issues regarding frame of reference training (FOR), a type of rater training: (1) Does it improve behavioral recall, (2) Can it be improved by incorporating behavior observation training (BOT), and (3) Can its effects persist over time? Results suggested that even though FOR training increases the number of behaviors recalled, it does not necessarily improve the quality of the recalled behaviors, but a combined FOR + BOT program does improve recall quality. Lastly, results suggested that FOR training can improve rating accuracy, even after a two‐week delay between rater training and the rating task.