Abstract
The article discusses the basic and additional services of a lodging establishment, taking into account the requirements of the «Regulations on the Hotels Classification» on the example of a hotel in the city of Voronezh. According to the Federal Agency for Tourism, the volume of investments aimed at the development of collective accommodation facilities is increasing every year. The analysis of the room capacity of lodging establishments was carried out. Based on the analysis of the hotels in the city of Voronezh, the object of the study was chosen — the Sogdiana hotel. The hospitality industry is a complex, multiaspect area of professional activity of people whose efforts are aimed at meeting the diverse needs of customers (guests), both tourists and local residents.
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