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Abstract

 
 
 The article analyses the levels of communication skills of future social workers at the final stage of the research. It is stated that implementation of communication and speaking training is conditioned by the necessity of forming a competent specialist who has deep theoretical knowledge, communication skills necessary for establishing constructive interpersonal interaction and providing assistance to different groups of clients, and operates innovative technologies methods of assistance. It is possible to achieve a high level of professional competence during training, through a specially organized educational process aimed at the development of professional, communication and speaking skills that form the basis of future work of a social worker. The results of the study showed positive changes in the students of the experimental group, which made it possible to conclude on the efficiency of the proposed experimental method of forming the communicative and speaking competence of future social workers in the process of professional training.
 
 
Highlights
The relevance of the study preparation of students – future social workers to the implementation of communicative and speaking activity emerges from the need of formation of a competent specialist with deep theoretical knowledge, innovative technologies and techniques to aid communicative skills necessary for establishing constructive interpersonal interaction on all levels of administration, skilfully solves complex professional tasks that require critical thinking and thorough analysis of the situation, responsible for decision making and to assist different groups of customers, recognises the importance of the profession of a social worker
It is possible to achieve a high level of professional competence during training, perhaps due to the specially organized educational process aimed at the development of professional, communicative and linguistic skills that form the basis of future activities of the social worker
Because of the ascertaining stage of the research, the levels of communication and speaking competence formation of future social workers in higher education institutions did not meet the requirements for professional training of future social workers
Summary
The relevance of the study preparation of students – future social workers to the implementation of communicative and speaking activity emerges from the need of formation of a competent specialist with deep theoretical knowledge, innovative technologies and techniques to aid communicative skills necessary for establishing constructive interpersonal interaction on all levels of administration, skilfully solves complex professional tasks that require critical thinking and thorough analysis of the situation, responsible for decision making and to assist different groups of customers, recognises the importance of the profession of a social worker. It is possible to achieve a high level of professional competence during training, perhaps due to the specially organized educational process aimed at the development of professional, communicative and linguistic skills that form the basis of future activities of the social worker. Despite the extensive research on the training of future social workers, the problem of communicative competence has not been systematically covered. The purpose of the article is to substantiate and analyse the results of diagnostics of levels of communication and speaking competence of future social workers at the final stage of the research. The complexity of diagnosing communicative and speaking competence (CSC) was both its criterion definition and the selection of tools that should describe both understanding and actions of
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