Abstract
The relevance of the study of breakthrough competencies is due to the growth of competitiveness in the international and Russian markets for services of young specialists. The rapidly changing economic conditions in which the modern tourism industry operates are associated with the development of digital technologies in tourism, the improvement of the transport system, hotel chains, the globalization of the tourism business, the massive exit of companies working in the tourism industry online, the transformation of consumer behavioral characteristics, new practices, and consumption patterns services. This article is aimed at identifying breakthrough competencies that representatives of the tourism industry and the institutions and communities interacting with it designate as significant for the formation and implementation of a development strategy aimed at anticipating and forming new markets and niches in the tourism industry that contribute to its sustainable development. The aim of the study is to study breakthrough competencies that form the general competence of a graduate of a tourism university. The main method in the study of this problem is the method of questioning, carried out among specialists in the tourism industry and students studying in this area. The sample also included teachers who work at the Department of Tourism. The experimental base of the study was the Petrozavodsk State University.
Highlights
IntroductionThe development of the tourism industry today is caused by the transformation of society and the development of digital technologies
The rapidly changing economic conditions in which the modern tourism industry operates are associated with the development of digital technologies in tourism, the improvement of the transport system, hotel chains, the globalization of the tourism business, the massive exit of companies working in the tourism industry online, the transformation of consumer behavioral characteristics, new practices, and consumption patterns services
This article is aimed at identifying breakthrough competencies that representatives of the tourism industry and the institutions and communities interacting with it designate as significant for the formation and implementation of a development strategy aimed at anticipating and forming new markets and niches in the tourism industry that contribute to its sustainable development
Summary
The development of the tourism industry today is caused by the transformation of society and the development of digital technologies. David McClelland was one of the first to raise the issue of studying competencies in order to predict the level of performance of work. Lyle and Syn Spencer, in their work, consider competencies as the basic qualities of an individual that have a causal relationship to effective and / or outstanding performance, the level of which is determined by specific criteria. Among such basic qualities, they distinguish motives, psychophysiological characteristics and abilities, the self-image of a person, that is, his attitudes and values, as well as knowledge, skills and abilities [15]
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