Abstract
With the actual penetration of expert systems into the business world, the question is, how can expert systems be used to enhance the existing information systems with more intelligence in usage and operation. This interest is not surprising due to the advancement of the fifth generation of computer technology and avid interest in the field of Artificial Intelligence.This paper presents a conceptual model for analysing complex real world problems. The model, known as the Conceptual Knowledge Model (CKM), is represented by a Graphical — and Formal — Representation. The Graphical Representation consists of three graphs: Conceptual Requirements Graph, Conceptual Behavior Graph, and Conceptual Structure Graph. These graphs are developed by involving the expert in the design process. The graphs are then transformed into first-order predicate logic to represent the logical axioms of a theory, which constitutes the knowledge base of the Expert System.
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