Foreword: investigating the role of intellectual capital in today's business landscape

Abstract

PurposeOrganizations are increasingly aware that to face complexity and uncertainty in today's business landscape, it is important to properly exploit, combine, and continuously develop their intellectual capital (IC). In this introduction to the special issue the aim is to develop some theoretical and managerial reasons explaining the importance of IC to achieve business excellence; then, to call for renewed analysis in the IC research stream aimed to investigate what are the new key intellectual capital dimensions and traits to be better developed and managed in order to deal with the fluidity of business, uncertainty, crisis, change, turbulence and high competitive pressure.Design/methodology/approachThe approaches, evidences and insights discussed in this introduction are largely based on the discussion of the topics of the conference “International forum on knowledge assets dynamics” organized in June 2010 in Matera, Italy. At this conference, leading experts discussed the importance of intellectual capital for organizational business excellence in the twenty‐first century, the new IC key‐value drivers to manage in order to face emergent competitive scenarios, and research and management practices for addressing complexity, uncertainty and changes of today's business landscape.FindingsThe outcomes of this introduction and the contributions to the special issue reflect the emerging discussion about the role of IC management constructs. This discussion is largely focused on the importance of translating IC management within organizational components for achieving business excellence, highlighting approaches and tools in different contexts of analysis.Originality/valueThis introduction as well as all the contributions to the special issue deal with different aspects, which are important in the discussion of the role played by IC in achieving organizational business excellence as well as the approaches, tools, methods and techniques to better disentangle the mechanisms by which IC dimensions, separately or interdependently, contribute to improve companies' organizational performance.