Foresight for a responsible future with ICT

Abstract

The ACM Code of Ethics asserts that computing professionals have an ethical responsibility to minimize the negative consequences of information and communication technologies (ICT). Negative consequences are rarely intended, but they can often be foreseen with careful sociotechnical analysis in advance of system building. Motivated by an interest in extremely complex sociotechnical contexts (e.g., mortgage lending and automated trading) where ICT appears to be having negative consequences in addition to many benefits, this paper identifies and evaluates future-oriented problem analysis and solution design tools in three potentially relevant literatures: 1) ICT ethics, 2) environmental sustainability, and 3) technology hazards. Several promising future-oriented technology analysis techniques (e.g., anticipatory technology ethics, technology roadmapping, morphological analysis, and control structure analysis) were found and are discussed in this paper, but much work remains to be done to customize them, integrate them, and codify them for use in education and high-quality IS research on very complex sociotechnical contexts like the global financial network.