Abstract
As was the case with many other South-eastern European countries, Croatia was severely affected by the credit agreements concluded in B2C relationships during the time period from 2003 to 2009. According to the available statistics, consumer credit agreements denominated in or indexed to the foreign currency of the Swiss franc (CHF) affected approximately 75,000 Croatian citizens. Due to many issues related to these specific credit products, many of them left or lost their homes, as well as other assets and property. This paper provides an in-depth analysis of the existing legal framework harmonized with the acquis that was violated on the Croatian credit market when HRK/CHF and CHF consumer credit agreements were concluded. It also presents the main conclusions of the Croatian case law, particularly during the first collective redress proceeding on the protection of consumer interests. The comparison with the CJEU cases on unfair terms and unfair commercial practices used in consumer credit contracts offers an insight into this area of Croatian case law.
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