Abstract

Business information systems have extensive databases that are mainly managed in relational databases. What is often missing are automated procedures to analyze these inventories without major restructuring. Based on this, we develop the Fuzzy Classification Query Language, FCQL, which enables fuzzy queries to the extended database schema using linguistic variables and converts them into SQL statements to the database. With this, we give the user a data mining tool so that he can start extended queries on his databases based on a pre-defined fuzzy classification and obtain an improved basis for decision making. As a result, the fuzzy classification query language enables marketers to improve customer value, launch useful programs, automate overall customization, and refine business campaigns.

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