Abstract

This study's primary goal is to examine the characteristics of public university canteen food service. A saying goes, "Health is riches." Therefore, it not only helps them to clear their minds but also enables them to focus on their studies, families, and careers. A model was created from the information that was provided and tested using information from a survey that was carried out at a college in northwest Pennsylvania. The findings imply that staff behavior, food quality, and price are the three key factors that affect student satisfaction. Cleanliness, responsiveness, and environment are further important factors. Considering these factors (food quality, food variety, price justice, ambiance, etc.) could help people in charge of food services provide more value and satisfaction to improve students' entire educational experience.

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