Abstract
The main objective of this paper is to focus on how an integrated system based on Information Communication Technology (ICT) and face-to-face communication can increase participation in order to have a positive effect on quality of life, plans and decisions, and to discuss the many benefits which web-based public participation can bring to the planning process through a set of improvements to relations, quality and structure of cities in general and in this case example specifically. With the development of a transparent support system for collaborative decision-making processes, it is possible to identify a strategy for addressing gaps to reach collaborative decisions.
Highlights
Internet and new Web 2.0 tools are changing the way we communicate in an unprecedented way.The rising importance of communicative aspects of urban planning has been driven by participation, which through new technologies, has had an increasingly decisive role in the process of land transformation [1]
The work carried out has allowed us to develop an overview of “many voices”: we had to admit that despite the efforts of the technicians in carrying out an online participatory process, the vast majority of the community involved preferred to develop their ideas in face to face meetings, in part, derailing our expectations of online participatory methodologies
The face-to-face meetings allowed even those who are not familiar with technology or at least prefer traditional methods of communication to participate in the process of putting together the plan. Those people who actively participated in the planning process underlined that the Public Administration cannot work alone, but need the contribution of the citizens themselves; people have been positioned at the centre of strategies but, more importantly, at the centre of the planning process
Summary
Internet and new Web 2.0 tools are changing the way we communicate in an unprecedented way.The rising importance of communicative aspects of urban planning has been driven by participation, which through new technologies, has had an increasingly decisive role in the process of land transformation [1]. Interest in Information Communication Technology (ICT) and in geographic information technologies (GIT) derives from the obvious opportunities of new technological frontiers, and from how these instruments show urban reality and, more generally, territorial, where multi-disciplinary knowledge converges. This offers the possibility of using innovative tools to Future Internet 2012, 4 put together communicative knowledge, which in an ideal scenario of participatory democracy is involved in the information, evaluation and decision making phase necessary to define parts of the project and to implement and manage urban regeneration. This change involves the ability and willingness to work in a team, to define clear roles and to share information efficiently, but above all to discuss and rethink opinions and choices
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