FM 운영매뉴얼 경험의 종사자 업무역량과 자산관리 효과

Abstract

The purpose of this study is to classify FM workers into an experience group and an awareness group, and to verify the effects of workers' work competency and asset management on non-residential building operation manuals. For this purpose, the FGI composition consisted of a team leader of a facility management company and site managers, and 208 people in the operation manual experience group and 65 people in the awareness group were verified by structural equation multi-group analysis. As a result of the verification, first, meaningful analysis results were found in the experience group rather than the recognition group about the work performance and work efficiency of workers. And the safety management operation manual was found to have no significance. This has implications for owners and tenants. Second, in the experience group and the perception group, the significance of the education and training of workers in the work achievement and work efficiency is high. This means that effective education and training should be provided to workers continuously. Third, it was found that the operation manual experience group had a more significant influence on the asset management effect than the perception group. The academic significance of this study is that it is the first attempt to analyze the difference between the group that actually experienced the FM operation manual and the group that perceived it. In practice, it is said that it is necessary to introduce an effective operation manual in the asset management of building facilities.