Abstract

The issue of the exchange of information in an organizational environment occupies the context of the central discussion of this article, when considering the importance of the flow of information for the construction of individual and collective knowledge. We discuss the behavior of information in an organizational environment and the importance of the flow of information to share information in an effective way as well as on the contribution that Information Science can offer in this sense. The purpose of this article is to discuss the importance of information exchange so that formal (structured) and informal (unstructured) information flows become effective in the organizational environment. The sharing of information is closely related to its context, and this is decisive for the exchange of information and effectiveness of information flows in the organizational environment. Knowledge by its attributes: collective, subjective, element of information transformation, among others, represents explicit and tacit expression potentiality not always diffusible even among actors and/or people inserted in a networked environment. In network space, for example, relationships are woven as information and knowledge are shared from practices and experiences of the group. The exchange of information and tacit knowledge can be considered the necessary condition to conceive greater significance to the information flows.

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