Abstract

Purpose This paper has carried out a case study of two flood-prone towns in Johor state, Malaysia, to understand how resilient the residents and local authorities were in dealing with the flood disasters in terms of their ability to anticipate, mobilize institutional resources, adapt and respond. Design/methodology/approach This research conducted semi-structured interviews with flood-affected residents, flood disaster managers and planners, and assessed land use regulations and institutional strengths to answer the research question. Findings The results showed that the residents’ anticipatory capacity to flood risks was weak and both the human and institutional resources were insufficient in coping with and responding to urban flooding. Research limitations/implications This research has not carried out questionnaire survey of large number of residents. It is based on semi-structured interview of ten residents in two Malaysian cities. Practical implications The insights drawn from this research would help develop flood-resilient policies for Malaysian cities. The global communities exposed to flood disasters too benefit from the Malaysia’s minute but crucial human and institutional experiences in urban flooding. Social implications Being resilient to all these small but important flood concerns has huge potential to reduce vulnerability and disaster risks and protect the lives and properties of flood affected urban residents. Originality/value The research focus in Malaysia is less on flood resilience and more on flood modeling and hydrology analysis. In this sense, this research is new because it talks more on flood vulnerability and resilience issues at the community level and gives a perspective on current Malaysian town's state of flood resilience culture and practices.

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