Flood of emotions: emotional work and long-term disaster recovery

Abstract

This paper uses concepts of emotion work and emotional labour to explore people’s experiences of the long-term disaster recovery process. It draws on data taken from two qualitative research projects which looked at adults’ and children’s recovery from the floods of June 2007 in Hull, UK. The paper argues that the emotional work of recovery cannot be separated from the physical and practical work of recovering the built environment. It shows that a focus on emotion work can lead to a more nuanced understanding of what recovery actually means and who is involved, leading to the identification of hidden vulnerabilities and a better understanding of the longer timescales involved in the process.