Flexible Work Options and Value Creation

Abstract

Flexible work options serve as drivers for improving performance standards and creating value in an organization. In business higher standards of organizational performance can lead to more responsive customer service, increased cash flow, larger return on assets and profits, leading to capital generation for expanding capacity, creating new jobs, scoring competitive advantage, and achieving overall higher value creation. Employees flexibility and empowerment play major role in raising performance standards though flexible work options such as flexible manufacturing system, flexi-time management, telecommuting, teleworking, teleconferencing/telepresence, work-life balance, flexible outsourcing, etc. This paper reviews a set of flexible work options and their role in achieving higher standards of organizational performance and value creation with case examples drawn from select organizations.