Abstract

The logistics market has been impacted by increase of e-commerce, mass customization, omni-channel distribution, and just-in-time philosophy. In order to attend to this dynamic change, automation has been applied in warehouses. Although, some researches point out the lack of flexibility as a bottleneck. Therefore, a comprehensive literature review of recent papers is vital to draw a framework of the past and to shed light on future directions. This paper aims to review published papers in the last ten years related to flexible automation in warehouses and to construct a framework that could guide future researchers in the construction of an innovative conceptual model that may be applied at warehouses in the future. A total of 113 papers published between January 2008 and December 2018 have been selected, reviewed, and categorized to construct a useful foundation of past research. Results showed the key point to achieve a flexible automated warehouse is the combination of automated equipment, data collection technologies, and management solutions. Finally, based on the reviewed papers, an innovative framework of a flexible automated warehouse is proposed.

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