Abstract

Its based on the voice value-added business booming and combined with the value-added service of mobile and network so that the fixed telephone intelligent voice service system is put forward in the paper. The system is constituted with voice rafting business and fixed telephone business like we chat, which is constructed by voice acquisition, number identification, voice feedback and customer information processing module. The rafting business is devoted to solve the difficulty that the users have communication impediment in different time domain. And the business is used availably for work and amusement through orientation conveying or not. The applied range of we chat is broadened because of the fixed telephone business like we chat. The fixed telephone business like we chat is realized by the store-and-forward way to achieve the communication with real time and different time domain. The birth of the new business model will bring consumers the different experience and feelings. The general control scheme, general structure, software modules, business content and running process are included in the paper of the detailed content, and then make the analysis of the dominance of the IVSS (Intelligent Voice Service System).

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