Abstract
PurposeOver the past year, the IBM Institute for Business Value (IBV) surveyed and interviewed tens of thousands of executives, employees and consumers around the world to learn what high-performing organizations are doing differently, and where executives are making the biggest bets.Design/methodology/approachAfter thousands of interviews over several years the researchers identified five trends that executives can explore to help prepare for a future characterized by disruption and change.FindingsExecutives are learning how to redefine how humans and technology work together.Practical/implicationsBusinesses need to reinvent their operations holistically to realize the full benefits of digital transformation.Originality/valueA comprehensive record of strategic tech and talent trends the leaders can use to prepare for 2022 and beyond.
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