Abstract
A study was conducted to test the measurement of Intern Fitness Center Service Quality involving 435 respondents to confirm the FITT-Q Scale (Fitness Industry Trust Tools-Quality Scale) model. The results of this study strengthened the FITT-Q Scale as an adequate measurement for fitness center service quality as it continued to demonstrate that service quality is a multidimensional construct. The alpha reliability coefficients and construct coefficients found in this study were relatively consistent with previous findings supporting the use of a simpler and less invasive version of fitness center service quality assessment.
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