Fire and rescue service reconfiguration: a case study in Nottinghamshire

Abstract

PurposeThe purpose of this paper is to evaluate the practical implementation of the Integrated Risk Management Planning process through its application within the Fire Cover Review project in Nottinghamshire, in order to identify good practice and recommendations for improving the process and its implementation.Design/methodology/approachThe paper takes the form of an in‐depth case study over an 18 month period using participant observation, documents analysis, interviews with key stakeholders and the response to a public consultation exercise.FindingsRecent public expenditure restrictions manifestly influenced and contextualised the attitude and response from the public and all key stakeholders to the project. It was the first consultation undertaken by the Service which was also significantly affected by the internet and social media. The open and transparent approach adopted reduced misinformation and promoted ownership and accountability of the project, from both the Service and the Authority.Originality/valueThe paper is the first comprehensive review of the reconfiguration of services undertaken during the current financial crisis and in the context of the new coalition government's public sector policy.