Abstract

BackgroundMany health organizations allow patients to access their own electronic health record (EHR) notes through online patient portals as a way to enhance patient-centered care. However, EHR notes are typically long and contain abundant medical jargon that can be difficult for patients to understand. In addition, many medical terms in patients’ notes are not directly related to their health care needs. One way to help patients better comprehend their own notes is to reduce information overload and help them focus on medical terms that matter most to them. Interventions can then be developed by giving them targeted education to improve their EHR comprehension and the quality of care.ObjectiveWe aimed to develop a supervised natural language processing (NLP) system called Finding impOrtant medical Concepts most Useful to patientS (FOCUS) that automatically identifies and ranks medical terms in EHR notes based on their importance to the patients.MethodsFirst, we built an expert-annotated corpus. For each EHR note, 2 physicians independently identified medical terms important to the patient. Using the physicians’ agreement as the gold standard, we developed and evaluated FOCUS. FOCUS first identifies candidate terms from each EHR note using MetaMap and then ranks the terms using a support vector machine-based learn-to-rank algorithm. We explored rich learning features, including distributed word representation, Unified Medical Language System semantic type, topic features, and features derived from consumer health vocabulary. We compared FOCUS with 2 strong baseline NLP systems.ResultsPhysicians annotated 90 EHR notes and identified a mean of 9 (SD 5) important terms per note. The Cohen’s kappa annotation agreement was .51. The 10-fold cross-validation results show that FOCUS achieved an area under the receiver operating characteristic curve (AUC-ROC) of 0.940 for ranking candidate terms from EHR notes to identify important terms. When including term identification, the performance of FOCUS for identifying important terms from EHR notes was 0.866 AUC-ROC. Both performance scores significantly exceeded the corresponding baseline system scores (P<.001). Rich learning features contributed to FOCUS’s performance substantially.ConclusionsFOCUS can automatically rank terms from EHR notes based on their importance to patients. It may help develop future interventions that improve quality of care.

Highlights

  • Our approach is different in 2 aspects: (1) we focus on finding important medical terms, which are not equivalent to difficult medical terms, as discussed in the Background and Significance subsection; and (2) our approach is patient centered and prioritizes important terms for each electronic health record (EHR) note of individual patients

  • Since we focused on ranking in this study, we used MetaMap [29], a widely used medical concept detection tool, to automatically identify candidate terms from each EHR note

  • We have presented a new clinical natural language processing (NLP) task—identifying medical terms important to patients from EHRs

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Summary

Introduction

Background and SignificanceGreater patient involvement is indispensable in delivering high-quality patient-centered care. Limited health literacy has been identified as one of the major barriers to patient online portal use, which includes the interpretation of information from EHRs [26,27,28]. Objective: We aimed to develop a supervised natural language processing (NLP) system called Finding impOrtant medical Concepts most Useful to patientS (FOCUS) that automatically identifies and ranks medical terms in EHR notes based on their importance to the patients. For each EHR note, 2 physicians independently identified medical terms important to the patient. The performance of FOCUS for identifying important terms from EHR notes was 0.866 AUC-ROC. Both performance scores significantly exceeded the corresponding baseline system scores (P

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