Abstract
Annette C. Watson, MBA, RN-BC, CCM, is Chair of the Commission for Case Manager Certification (CCMC), the first and largest nationally accredited organization that certifies case managers. (For more information on CCMC, visit the Web site at www.ccmcertification.org.) She is also Managing Director of Global Emerging Business for CARF International, a leading accreditor of health and human services programs worldwide. Address correspondence to Annette C. Watson, MBA, RN-BC, CCM, Commission for Case Manager Certification, 15000 Commerce Parkway, Suite C, Mount Laurel, NJ 08054 ([email protected]).
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