Find Ways to Say Yes: How we Made our Library More Inclusive Through Removing Barriers to Membership

Abstract

Creating policies that are equitable and inclusive can often mean an iterative process of incremental changes that slowly evolve the culture of an organization. One example of this is the way that Driftwood Public Library, a medium-sized coastal library in Lincoln City, changed its library card policies to better serve members of the community experiencing homelessness or without a fixed address.