Field studies of comfort and discomfort in sitting

Abstract

A previous study defined sitting comfort and discomfort as independent entities associated with different factors: discomfort is related to biomechanics and fatigue factors, and comfort to a sense of well-being and aesthetics. In this study a checklist for evaluation of chair comfort and discomfort was analysed in two field studies. In the first study two groups of subjects, ten secretaries and ten managers, evaluated two groups of ten chairs. Subjects assessed each chair three times during a workday using three different types of scales. The results of a factor analysis reconfirmed the factor structure of comfort and discomfort. Analysis of variance demonstrated that discomfort was related to fatigue accumulated during the workday, but it was not related to chair design. There was no significant Chair XTime period interaction, which implies that the rank order of preference among a set of chairs was established during the first assessment and did not change during the day. In a second field study 37 secretaries used three different formats of a Chair Evaluation Checklist with 14 items. The results of a factor analysis again confirmed the factor structure of comfort and discomfort. Analyses of variance demonstrated that subjects can evaluate comfort and discomfort simultaneously without any halo-effect. The results have methodological implications for measurement of comfort and discomfort. The findings for comfort, as defined, carry an important message that aesthetic design matters. This could provide a unifying focus for ergonomists and designers.