Abstract
While increased gender diversity at operational and managerial levels in the hotel industry can be observed, women represent only a small minority in top management positions and at the highest levels of executive leadership. This paper explores gender compositions in executive management teams of hotel firms and provides comprehensive longitudinal empirical data, which shows how increases of female hotel executive managers impact the financial performance of their hotel organizations. The authors determine the threshold needed for the female managers to exert influence in their hotel-executive management teams and explore the different percentage ranges of gender diversity and their impact on hotel performances below and above the threshold or critical mass point. The findings of this study have implications for hotel firms in terms of making more informed decisions on gender diversity-related program and affirmative action policies.
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