Abstract

Purpose – The purpose of this paper is looking at Feel Good Management as a valuable tool to shape workplace culture and drive employee happiness: a low cost but priceless strategy for engaging a global workforce. Design/methodology/approach – A look back at Feel Good Management in practice after four years in global workforce. Findings – Very favorable impact on recruitment, retention and engagement. Research limitations/implications – A potentially valuable tool for retaining global talent with strong management support and continuous branding of the culture. Practical implications – One manager can shape and act as ambassador but the entire workforce must embrace the approach for true success. Social implications – Employees, especially millennials, care about far more than a paycheck. They want to feel valued and a part of something. Originality/value – Every company is different but any entity can benefit from a strategic focus on shaping workplace culture.

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