Feedback on paediatricians' performance from parents and carers: SSASG pilot

Abstract

Aims Having already demonstrated that the Paediatric Carers of Children Feedback (PaedCCF) tool is reliable and valid in a national pilot study with consultant paediatricians1 the aim of this second pilot was to determine if the tool is also useful with SSASG doctors not on the specialist register. Methods Self-selecting participants were each sent 35 forms to be distributed locally to carers of children for completion following outpatient consultations. RCPCH-analysed feedback returned to doctors included self assessment scores, carer scores, and overall cohort scores for each question. Qualitative comments were also included. Paediatricians9 views on feasibility were sought before and after receiving feedback by online survey. Results 58 consultants returned 1512 forms (mean 26 per doctor). All doctors scored highly (mean ratings >4.1 out of 5). Aggregate whole-instrument rating was 4.42 (SD = 0.63). Self assessment scores (mean 3.71, SD 0.45) were lower than carer scores (mean 4.42, SD 0.63) p Conclusion This second pilot extends the range of the use of PaedCCF as evidence to support revalidation. Data from this pilot has also allowed a revision of the number of forms required for reliability to be reduced to 20.