Feedback about Conversation Map™ tools from trained facilitators in Pakistan

Abstract

ObjectiveTo assess the views and feedback of trained Map facilitators on content and usability of the Diabetes Conversation Map™ (DCM) education tools. MethodologyThis study included Pakistani trained health care Map facilitators from June 2010 to September 2011. Four separate Map sessions on how Diabetes Works, living with Diabetes, eating healthy & exercising, and starting insulin treatment were facilitated by a trained facilitator. Each 60–90-minute session includes 3–12 trained facilitators. Evaluations were performed after the session through a questionnaire having questions about use of DCM for educating people with diabetes, contents of each Map, role of facilitator, and overall impact of DCM education tools on participating respondent. ResultsOut of 274 HCPs, 94.3% and 96% agreed that it is a better way of patient education and it provides better education as compared to print material respectively. Around 70% and 80% participants agreed that contents of “How Diabetes Works” & “Healthy Eating and exercise” are not difficult for people with type 2 diabetes mellitus (T2DM) respectively while most of the participants (80% and 76.5%) found contents of “Living with Diabetes” and “Starting Insulin” valuable and easy to apprehend. Most of the participants mentioned that self-monitoring of blood glucose, understanding regarding oral hypoglycemic agents, and insulin injecting technique should be included. Majority healthcare providers (80%) were satisfied with facilitation of Expert Trainer. ConclusionMost of the HCPs found DCM as a useful tool for educating people with diabetes. However, some modifications are required to further enhance its effectiveness.