Abstract

Fee-based services have many impacts on the performance of optimizing services in library. In addition to optimal services provided to users, the impact is also felt by librarians as human resources who provide fee-based. Researchers want to identify the effect of fee-based in the application of intellectual abilities and professionalism of human resources, namely librarians at Library of Gadjah Mada University. Librarians as human resources have an important role in optimizing the services in the library. This study uses a case study research method with data collection techniques using interviews as primary data and literature studies as secondary data. The results of this study indicate that the application of fee-based can test the intellectual abilities and professionalism of librarians in providing services to users. Librarians are required to apply library science in understanding the needs of users in more detail due to the fees charged for the services provided. A balanced view between the application of fee-based with the characteristics of libraries as institutions that provide benefits to the public supports the optimization of services provided to both special and general users at Library of Gadjah Mada University.

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