Abstract

The rapid pace of development of information and communication technologies, the Internet, etc. is one of the key factors of globalization and determines the vector of progress to a new economy and civil society. The development that is being formed is called the digital (information) economy. Digitalization (Informatization) begins there and then, when its data changes people’s behavior, their choice, and affects the comfort of human life. This equalization of social opportunities for access to the modern world, the displacement of people from solving simple problems. If there is enough data, the decision can be made automatically, without human intervention. As a result, happens a decrease in subjectivity during decision management, and an increase in the speed of their enactment. The goal of this research is to identify the features of new socio-economic relations that arise in the process of management and to elaborate separate provisions for the development of electronic services in the digital economy. Results: 1. It is found out that modern information processes actualize the problems and methods of organizing the economy and the community to ensure sustainable development. 2. The analysis showed that the development of electronic services is also accompanied by the creation of new transaction costs in information protection, identity protection, user identification, distortion and loss of information, etc. The analysis of the relationship between government authorities, business structures and civil society in the digital economy should begin with methodological approaches to research transaction outlays that arise in the process of these relationships.KeywordsDigital economyInformation asymmetryElectronic public servicesTransaction costs

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