Abstract
The main factor that determined the relevance of the author’s research is the need to continue and develop the processes of modernization in the healthcare economy, provided for in the framework of the state program of health development of the Republic of Kazakhstan “Densaulyk”, as well as the “ Strategy-2050. The article shows the significant changes affecting the increase in the provision of medical organizations with high-tech medical and diagnostic equipment, as well as the solution of issues related to their informatization through the introduction of medical information and analytical systems aimed at automating the main processes of medical activity. The authors prove that in order to achieve the highest efficiency and effectiveness of the functioning of medical organizations, it seems appropriate to introduce process-oriented quality management systems in healthcare, which are a synthesis of professional management and modern information technologies. The objectives of the study in the study of the main aspects of quality management in healthcare organizations and the analysis of the quality management system are defined. On the basis of the study, the authors draw the appropriate conclusions.
Highlights
The article shows the significant changes affecting the increase in the provision of medical organizations with high-tech medical and diagnostic equipment, as well as the solution of issues related to their informatization through the introduction of medical information and analytical systems aimed at automating the main processes of medical activity
In his Address to the people of Kazakhstan, “New Kazakhstan in a New World” emphasized that one of the directions of state policy at a new stage in the development of our country should be the improvement of the quality of medical services and the development of a high-tech healthcare system
Recognizing the importance of the reasons voiced by the President, today we are actively promoting the entry of the healthcare system of the Republic of Kazakhstan into the stage of active institutional transformations
Summary
In his Address to the people of Kazakhstan, “New Kazakhstan in a New World” emphasized that one of the directions of state policy at a new stage in the development of our country should be the improvement of the quality of medical services and the development of a high-tech healthcare system. Improving the management of the quality of medical services occupies an important place in the context of the strategic development of healthcare in Kazakhstan until 2020. By defining the required level of quality (zero defects, 6 sigma), you can monitor and manage changes in the process. As in the case of knowledge management, the company should built and develop with the chosen approach to quality management
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