Abstract

The high pace of modern life is a factor that creates psycho-emotional stress. Stress is an important mechanism for coping with every day’s challenges. Problems start to occur when the stress response is inappropriate to the size of the challenge. If not managed, high stress levels result in high levels of dissatisfaction, mental and physical illness, burnout, decreased productivity, and as a result, difficulty in providing quality service to clients. Constant stress negatively affects not only the state of the nervous system, but also the body as a whole. People in some occupations are in contact with stressors almost constantly. This group includes medical professionals. The effect of occupational stress on doctors not only has potential negative consequences for their patients, but also represents a substantial potential cost to the public health sector in terms of impaired doctors’ performance, together with the need for retraining and additional recruitment to offset wastage. This review analyses the topics of what stress is, what occupational stress is and what classifications exist for it, why occupational stress and burnout is common among physicians, and how it can be recognized and prevented.

Highlights

  • The World Health Organization [WHO] European Conference (2005) notes that work-related stress is an important issue for about one third of workers in the European Union

  • Research aim and methodology The aim of the present study is to investigate the stress mechanisms and features of stress in health care workers

  • 2.1 Stress as a Response, Stimulus and Transaction Stress as a response model was introduced by Hans Selye (1956) and describes stress as a physiological response pattern and was captured within his general adaptation syndrome (GAS) model [3]

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Summary

Introduction

The World Health Organization [WHO] European Conference (2005) notes that work-related stress is an important issue for about one third of workers in the European Union. The costs of dealing with mental health problems due to occupational stress are on average 3-4% of gross national income [1]. While the general well-being and mental health of patients is the most important focus in the new era of a patient-centered approach, the psychological and social well-being of health professionals is often given much lower priority. The relevance of this question is difficult to overestimate, as it is important for doctors themselves, and for patients and the general population. Identifying and analyzing existing problems will improve the quality of life of both healthcare practitioners and their patients

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