Features and types of conflicts in preschool educational institutions of Yakutsk

Abstract

The subject of the research in this article are the features, types and frequency of conflicts arising in preschool educational institutions (on the example of kindergartens in Yakutsk). Based on the conducted psychological tests and a sociological survey of kindergarten workers, the authors consider in detail such aspects of the topic as the causes and frequency of conflict situations in kindergartens, the varieties and specifics of conflicts, the dependence of the conflict of kindergarten workers on gender, age, level of education and work experience, position. Particular attention is paid to identifying the relationship between satisfaction with basic working conditions and the level of conflict in the team. The main conclusions of the study are the following: most conflicts in kindergartens arose between children, between parents and kindergarten; most employees faced conflict situations once every six months; among kindergarten employees, such a style of behavior in conflict as compromise prevails; 37% of the surveyed employees revealed a destructive type of behavior in a conflict situation; among women, the frequency of conflicts was higher than among men; among fully satisfied employees, the frequency of conflicts was lower than among dissatisfied employees; educators and teachers needed additional knowledge about effective conflict resolution among children, methods for identifying the causes of conflict between the child and parents.