Abstract

This article discusses the fundamental principles of family mediation training and social competencies, focussing on the needs and requirements of mediation training. The results of the research, which was conducted with the assistance of professional mediators and students, are presented with a view to analysing the incorporation of mediation training within the competencies and requirements of the European Higher Education Area. The competencies defined by the statistical analysis can serve as a useful tool for the development of new syllabuses and for professionals who work in the area of conflict management.

Highlights

  • In our research, we focussed on the training requirements for mediation with a view to it being included in university training of social workers, using as a base the main agreements reached in discursive practices from a European and international perspective

  • Instrumental competencies: the ability to identify conflict is important as a basis for mediation

  • Interpersonal skills: the relationship between conflict and environment, encouraging communication and social interaction. Due to their vital importance and their nature as an area of intervention in social work, specific competencies have to be mastered by students in the field of social mediation

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Summary

Introduction

We focussed on the training requirements for mediation with a view to it being included in university training of social workers, using as a base the main agreements reached in discursive practices from a European and international perspective. One of the social institutions that has been most affected is the family, which has changed and evolved with the deinstitutionalisation of the traditional unit and the emergence of various types of family structure Other factors, such as immigration, have led to an increasingly plural and multi-ethnic social reality. The introduction of mediation training programmes in syllabuses is fundamental for equipping social work graduates with the necessary tools to use in all situations (Rondón, 2010). This has given rise to calls for current teaching practices in social work studies to be modified and updated to reflect the social changes affecting families and the emergence of conflict. The data from this analysis of the competencies required for social workers to become involved in family mediation could be a useful tool for developing new syllabuses and an interesting source of information for those involved in research activities

Methodology and procedure
Part 1: The background of the respondents
Part 2. Assessment of general and specific competencies and social skills
22 Assertiveness and adaptation of discourse
12 Ability to design temporary plans
Findings
Conclusions

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