Abstract
In the Sungai Piring Community Service Center work area, utilization of the implementation of the standard operating procedure of the integrated service center for the elderly remained low at 26%, and performance falls short of the 100% minimum service standard. To investigate the factors that influence the use of an integrated service center for the elderly in Sungai Piring Village, Batang Tuaka District, Indragiri Hilir Regency, in 2020. This study is a quantitative analytic study with a cross-sectional design. Sungai Piring Village, Batang Tuaka District, Indragiri Hilir Regency, has a population of 373 people who are all pre-elderly and elderly aged 45 and up. The research sample size was 150 people. The samples were collected using systematic random sampling. A questionnaire tested for validity, and reliability was used to collect data. Measured variables were the utilization of integrated service centers knowledge, attitude, access to an integrated service center, family support, health personnel services, cadre services, education, occupation, age, and gender. Chi-square test and multiple logistic regression were used to analyze the data. The findings revealed that 61.8% of the elderly did not use the elderly integrated service center. The results of the multivariate analysis revealed that attitude (p=0.030), family support (p=0.000), healthcare services (p=0.009), and education (p=0.005) were the variables that influenced the use of an integrated service center for the elderly. Family support is the most influential variable (POR 18,121). As a result, improved health promotion and education about the importance of an integrated service center for elderly-to-elderly families, as well as the formation of family groups to care for the elderly, are required. Community service centers can help to increase the use of integrated health centers for the elderly by fostering collaboration across sectors, the private sector, and community empowerment.
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