Abstract
This study aims to analyze factors affecting the Enterprise Resource Planning (ERP) system success in banking. This research was conducted at Bank Mandiri as Surakarta. This research was conducted by the method of primary data. The data are drawn from questionaires distributed to the employees of Bank Mandiri who use the SAP system in Surakarta. This study used purposive sampling technique. The number of samples in this study was 81 (eightty one). The analytical method used is multiple regression analysis to test this hypothesis. The results of this study found that system quality, individual impact, workgroup impact and organizational impact, significant influence on ERP system success, whereas information quality hasn’t significant influence on ERP system success.
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