Abstract
Social interaction between customers and employees and customer convenience are con- sidered an an imporlant for restaurant business success. The study investigates the influ- ence of customer comfort, employee job enthusiasm and customer convenience as determi- nants of repurchase intention. Study was conducted on customers of Chopstix restaurant in Jakarta, the data are analyzed by multiple regression analyis. Results confirmed that social comfort positively influence repurchase intention, but no significant relationship observed of employee job enthusiasm and customer convenience.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
