Abstract

Failed automation systems engineering projects are difficult to study and there is a lack of case studies regarding these projects. The literature over-represents ERP projects in western countries and theories of antecedents of failure are derived from data collected on ERP projects in the West. Studies from Mexico are almost absent. Also, intelligent applications for businesses are now very topical but few cases focussing on failure factors in business intelligence (BI) projects have appeared. This is in spite of the importance of business intelligence applications for firms in less developed economies in an increasingly globalised economy. This paper presents a challenged project for a complex business intelligence solution in Mexico. It compares ranked failure factors based on academic literature to the Mexican case. Whilst the comparison reveals that similar factors are failure antecedents, their relative importance is different, opening possibilities for further investigations.

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