Fading Challenges in Implementation of Supply Chain Management Information System in the Indian Automobile Industry

Abstract

With the advent of globalization and fast changing environment, companies are using information and communication systems in the supply chain. Supply chain management information system (SCMIS) has gained a lot of importance because of its ability to reduce costs and increase responsiveness in the supply chain. Review of literature has revealed that the success in implementation of SCMIS and successfully attaining the return expected from the system implemented is a challenge. With such high failure rates scenario, it becomes imperative to identify the risk and the failure factors that may arise during implementation and the ways to tackle these risks. In this chapter, an attempt has been made to establish the challenges, their severity, and improvisation for the successful implementation of SCMIS in the Indian automobile industry. The findings can help the practitioners and managers better understand the challenges, focus the resources, their attention, set up the priorities, and thus improve the chances of successful implementation of SCMIS.