Faculty Performance and Morale in Higher Education: A Systems Approach

Abstract

Universities face problems that are complex and dynamic, which makes strategic planning particularly difficult. Traditional planning approaches in universities could be improved using systems approaches. In this paper, we present systems maps and insights from a series of participatory systems mapping sessions in a higher education institution. More specifically, we discuss key issues of faculty performance and morale. We look at how innovation attempts for improving quality and efficiency of education affect faculty morale. Then we explain unintended consequences of faculty hiring decisions. Finally, we discuss the issue of faculty salary inequity and how it may lead to performance and financial problems. We believe these maps will be of value to higher education administrators seeking to support faculty success and looking for ways to enhance their strategic planning process. Our study encourages a wider application of systems approaches as planning tools for higher education. Copyright © 2018 John Wiley & Sons, Ltd.