Factors that Affect in Selecting the Most Appropriate Alternative Dispute Resolution Strategy for Construction Disputes

Abstract

Disputes are inevitable in construction projects, and cost and time impacts are higher on a project’s performance and successful completion. Therefore, it is essential to prevent disputes from arising or resolve them efficiently once arise. Other than litigation, Alternative Dispute Resolution (ADR) strategies receive more attention from organizations due to efficiency in dispute settlement. However, when using ADR strategies for dispute resolution, it is vital to select the most suitable technique based on the dispute type and other goals of disputant parties. Therefore, the objective of this study was to identify the factors that impact selecting the most appropriate alternative dispute resolution strategy for construction disputes. By analyzing existing research published from 2019 to 2023, this study revealed three main factor categories that influence ADR selection decisions. Those factor categories are financial factors, organizational factors, and legal factors. This study further identified research gaps that need attention in future research.