Abstract

This paper examines the factors accountable for users’ tendency to use the free web resources for achievingtheir academic goals and also the reasons that prevented the users from using the credible sources of the libraryfor their academic needs. Further, this study also attempted to ascertain whether user category has any influenceon the factors which boost the use of web for academic purpose. A questionnaire- based survey was conductedfor five universities of Chandigarh, Haryana and Punjab including post graduate students, research scholars andfaculty members. The findings showed that a majority of respondents from three categories chose the web becauseof the speedy retrieval of information, ease of access, no need for any advanced search skills to search on internetand further it saved their time when compared with the online e-resources subscribed by the library. Most of themfound it difficult to physically visit the library. They were not familiar with which e-resources were available onsubscribed databases or on the web. About half of users stated that no updation was made on the library websiteabout newly subscribed e-resources. Discontinued e-resources were not removed from library website when userssearched them for information and found nothing. The paper recommends that user education programmes shouldbe conducted and the interface of the library should be made user friendly so as to encourage the users to useauthentic information from the e-resources subscribed by the library for academic purpose.

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