Factors Influencing the Organizational Performance of Deposit-Taking Saccos in Kisii County, Kenya

Abstract

SACCOs are member-owned financial institutions providing financial services aimed at promoting financial inclusion and empowering communities, particularly in underserved areas. In Kenya, SACCOs play a crucial role in offering savings and credit facilities, especially in remote regions. This study examined factors influencing the organizational performance of deposit-taking SACCOs in Kisii County, focusing on Gusii Mwalimu Sacco Society Ltd, Kenya Achievas Sacco Society Ltd, Vision Point Sacco Society Ltd, and Wakenya Pamoja Sacco Society Ltd. The objectives included assessing the impact of leadership and management practices, financial management practices, human resource management practices, and technological adoption and innovation on SACCO performance. The study used a census methodology targeting 130 respondents from management team members and staff members. Data were collected through structured and unstructured questionnaires and analyzed using descriptive and inferential statistics with SPSS v.27. Key findings revealed that transformational leadership, sound financial management, human resource practices, and technological adoption and innovation significantly enhance performance. The study recommends improving recruitment processes, employee development, and investing in technology while suggesting further research into leadership impacts, financial sustainability, and technological innovations in SACCOs.